Terms & Conditions

Mad House Jerky makes every effort to ensure the accuracy of all product information displayed on our website. However, the information provided is for general purposes only and may be subject to change without notice.

All products are made and packaged in accordance with food safety standards, but we recommend checking all ingredients for potential allergens. We do not accept liability for any adverse reactions to our products.

By purchasing from this site, you acknowledge that you do so at your own risk. Mad House Jerky is not liable for any loss or damage (direct or indirect) that may result from the use of this website or the consumption of our products.

Orders

• All orders placed through our website are subject to acceptance and availability.

• Once an order is placed and payment is confirmed, it cannot be changed or cancelled.

• Mad House Jerky reserves the right to refuse or cancel an order for any reason, including errors in pricing or product availability.

Shipping

• We aim to dispatch all orders within 2–5 business days.

• Shipping times may vary depending on location. We are not responsible for delays caused by third-party carriers.

• Please ensure your shipping address is correct—we are not liable for lost orders due to incorrect details.

Returns and Refunds

• Due to the nature of our food products, we do not accept returns for change of mind.

• If a product arrives damaged or is incorrect, please contact us within 7 days of delivery with photos, and we’ll sort it out.

Privacy

• We respect your privacy. Any personal information collected through our site is used solely for processing orders and will not be shared with third parties, except where required by law.